Customer Reviews of NYC Explorer Pass
In 2008 an independent research firm (KRC Research) surveyed over 1300 Smart Destinations customers about their experience with the company’s Explorer Passes and Go Cards.
In the course of the interviews, 94% of the customers they surveyed said they were either “satisfied” or “extremely satisfied” with most of those customers saying they were “extremely satisfied.”
The customers were also asked what they valued most about the product. Three answers were the most commonly given:
- The quality and quantity of the attractions that accept the card for admission
- The fact that it saved them money compared to having to buy separate tickets at each attraction
- The fact they card was convenient and easy to use
When asked if they would recommend the product to someone else, 91% of the customers said they would.
So if you are looking into buying a New York Explorer Pass, it is good to know that existing customers have such strongly positive feeling about their own experiences with it.
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